Swan Youth Project, Paradise Road, Downham Market, Norfolk, PE38 9JE | t. 01366 386259

engage, empower, enable

Swan Youth Project is a place where you can be yourself whatever is going on in your life.

We support young people and their families with a whole variety of needs. Getting to know our young people really well and understanding what works for them is key to all of our support.

One size does not fit all.

Open Access

At the core of our work are the Open Access sessions that we run weekly. Young people from age 8 can drop in and join us for 2 hours of fun, chat, support, advice, activities and generally have a nice time! We have 3 sessions across the week currently.

1:1 Support

We can support young people on a 1:1 basis with mild/emerging mental health concerns or general well-being. We offer 6 sessions initially and then assess need from there. For more information please contact anna@swanyouthproject.org

Family Support and Young Carers

Our family worker can help parents and carers with things like behaviour, attendance at school, transitions and signposting to appropriate services, she is also a fabulous listening ear. Sonja also looks after our Young Carers Key and supports them by linking them to the best groups and checking in with them and their families regularly. Part of this support is also running the ‘No Child Goes Hungry’ campaign for us, which supports families at risk of food poverty. She is at the centre 4 days a week and can be contacted on sonja@swanyouthproject.org

Community Liaison and Small Groups

Our Community Liaison role is all about getting out to local schools and community groups/businesses to let them know what we do and engage in positive activities. Every person is an individual, so our support is tailored and is not a ‘one size fits all’ approach. We offer bespoke support to cover all sorts of topics, such as Social and emotional skills, Confidence, Transition. We regularly deliver assemblies and information sessions in schools across the area.

The Swan Youth Project is based in a lovely old school building in Downham Market, Norfolk. We are a registered charity, no. 1143957. We support young people between  8 – 18 years of age with a variety of activities, groups and courses. Our Open Access sessions are at the core of what we do, with everything else holistically growing from these. We listen to our young people and move forward with their input and fabulous ideas.


We work to create appropriate settings that facilitate the growth and development of the children and young people from our area and beyond.

1. We will provide a safe place for young people to spend time with their peers.
2. Provide activities that will enhance the lives of the young people whom attend the groups.
3. Provide unbiased and on the spot support and information for the young people whom attend the groups.
4. Provide educational activities to complement the work that young people are doing within their school curriculum
5. Provide health activities to support the health physical psychological and mental wellbeing of young people

The Team

Anna Foster

Project Manager and CEO

Anna has been at the centre since 2018 and has many years experience of working with young people and families both in Norfolk and Bedfordshire. She originally trained as a dance teacher and has always been focused on working within the community. She has since gained qualifications in mental health and parental support and is an Assessor. She is also trained as a Family Group Conference Co-Ordinator. Anna is the project Designated Safeguarding Lead.

Rhiannon Eagle

Senior Project Youth Worker

Rhi started as a volunteer with the project and is now employed as a Senior Youth Worker. She has completed her level 3 in Youth Work and loves reading up all about the teen brain and it's amazing development..
Rhi delivers our Open Access sessions, group work and also 1:1's. She uses a 'person centred' approach in her work and is a loyal champion for young people within the town. Rhi also delivers our C-card scheme at the centre, and has added the Bike Kitchen to her growing skills!

Sonja Fysh

Assistant Manager (Family and Youth worker)

Sonja spent many years working at then managing a local pre-school and has a Diploma in Leadership EYF. She brings a calm and supportive approach to all families and young people she supports here at the centre. Sonja also assists in managing the project overall and is the deputy safeguarding lead. She has 2 teenage boys, who allow her to try out all of her own advice at home!

Louise Ramsey

Community Liaison Worker and Youth Worker

We are thrilled to introduce Louise to everyone. She is a highly experienced family practitioner with many years of community support within this area. She brings a huge amount of knowledge and experience to the team and can't wait to get out to meet all of our lovely community.

Amy Showers

Bookkeeping Assistant/Administrator

Amy has recently moved to Norfolk from Northants and is busy settling into her new life. She has 2 children and many years experience of business management. We are looking forward to getting to know her really well and showing her the ropes here at the project

Liz Heighton-Jupp

Love Downham Project Coordinator

Liz has joined us from Children's Services to run our new Love Downham shop. She has many years of experience of supporting families and young people and is really excited to take on this new challenge. She is exploding with ideas and can't wait to welcome customers to our community store in Bridge Street. Please pop by and say hello if you are passing.

Mel Haycock

Bank Youth Worker

Mel works at a local pre-school and has teenage sons of her own. She supports Open Access sessions regularly and enjoys spending time with our young people.

Lucy Kenna

Assistant Family and Youth Worker

Lucy has spent the last year working in a local children's home and has a Degree in English. Our young people love seeing her in Open Access sessions where she brings huge enthusiasm and some amazing crafting skills. She will be supporting young people 1:1 and small groups and continuing to work in Open Access. Please give her a great big welcome

Centre Volunteers

Supporting the centre

We have a few trusty volunteers who support us with group work, paperwork and looking after the centre. All of our volunteers go through a full recruitment process and are DBS checked annually, in line with all paid staff.

James Bagge

Chair of Trustees and Patron

James was born and reared at Stradsett, West Norfolk. Sent to London to earn a living, he returned to be High Sheriff of Norfolk. Have since walked a few miles for Carers Charities. James says, 'It’s time to ensure that all young people in and around Downham have the sort of love and support I have been so lucky to enjoy.'

Thank you to our Supporters and Partners!